Privacy Statement

Privacy Statement

Privacy Statement

Northeast Missouri Electric Power Cooperative (“Northeast Power”) respects the privacy of its members and of visitors to its website (the “Website”). This Statement explains what information Northeast Power collects through the Website, and how Northeast Power uses any such information that is collected. All use of the Website and associated services and functionality (the “Services”) is subject to this Privacy Statement.

Personal Information: Northeast Power obtains personal information concerning you (“Personal Information”) when you contact us with inquiries or use the Services. In addition, Northeast Power may obtain Personal Information in connection with providing the Services to you. By using the Services, you are consenting to our use of Personal Information in accordance with this Privacy Statement, and the Website Terms of Use.

Non-Identifiable Information: When you use the Services, Northeast Power may receive or generate non-identifiable information about your use of the Website or other Services (“Non-Identifiable Information”). Typically, such information is collected passively. For example, we may use “cookies” or similar technology to collect this information. A “cookie” is a piece of information sent to your browser when you access the Website. The information gathered using “cookies” or similar technology may include the date and time you access our website, the pages you view on our website, the type of browser and operating system used to access our website and/or whether you linked to our website from another site and, if so, the URL of the referring website. We may store Non-Identifiable Information ourselves or it may be provided to or maintained by our affiliates, agents or service providers. We use this information to help us keep the Website current with industry standards, to improve the functionality and Services offered by the Website and to better tailor the Website to users' needs.

We use Personal Information for resolving problems, providing or improving the Services, marketing purposes, enhancing the Website and meeting legal concerns or obligations. In addition, if you provide Personal Information for a specific reason, we may use the Personal Information in connection with the reason for which it was provided. For instance, if you contact us via our “Contact Us” web form email, we will use the Personal Information you provide to answer your question or resolve your problem. In special circumstances, we may share your Personal Information with certain third parties without further notice to you.

We may also sometimes use other companies to perform certain business-related functions in connection with the Website and other Services. When we engage another company to perform a function of this nature, we provide such company with the Personal Information that they need to perform that function. However, as a general matter, we do not provide email addresses or other Personal Information to any third parties for the marketing of third parties' goods or services without your consent.

We may disclose Personal Information if required to do so by law or if we in good faith believe that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) act in urgent circumstances to protect the personal safety of users of the Website or the public or (iv) protect against legal liability. Our website may contain links to other websites that are not owned or controlled by us. Also, you may have linked to our website from another website that is not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of other websites, and this Privacy Statement applies only to information collected through the Website or in connection with the other Services of Northeast Power. You should carefully review the privacy practices of any third-party website before providing such website with any Personal Information.

Northeast Power employs reasonable security measures to protect Personal Information in our possession. Such measures include data storage encryption and authentication measures to protect against the loss, misuse or alteration of any sensitive information included in the Personal Information. However, no electronically stored information is completely secure. Consequently, while we strive to secure the information we have collected online concerning you, we are not able to guarantee such security.

It may be necessary for us to make changes to this Privacy Statement from time to time, in order to reflect changes to the Website or other Services, technology or legal requirements and guidelines. Northeast Power reserves the right to update or modify this Privacy Statement (on a prospective basis only) without prior notice to you. Please check this Privacy Statement for any updates periodically, especially before you provide any Personal Information.

Should you have any questions or concerns regarding your information or privacy-related issues, please contact us via any of the methods listed directly below.

Via Mail:
Northeast Missouri Electric Power Cooperative
P.O. Box 191
3705 Business 61
Palmyra, MO 63461
Via Email:
northeastpower@northeast-power.coop
Via Telephone:
573.769.2107
Via Fax:
573.769.2107